Terms of Service – Chloe & Harper Boutique

1. General Information

Website Owner: Chloe & Harper Boutique
Contact Email: info@chloeharperboutique.com

Business Registration Number: 98252798

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2. Scope of Application

These Terms and Conditions apply to all products and services offered by Chloe & Harper Boutique through our website. By placing an order, the customer acknowledges and accepts these terms.

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3. Product Information

Chloe & Harper Boutique operates as a dropshipping fashion store. Our products are shipped directly from our suppliers to the customer’s delivery address.

Please note that all product images and descriptions are provided by our suppliers and are for illustrative purposes only. Slight variations in colour, size, or design may occur due to screen settings or supplier specifications.

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4. Orders and Payments

Orders are placed directly through our website and confirmed via email.

Accepted Payment Methods in the United Kingdom:

• Credit & Debit Cards (Visa, Mastercard, American Express)

• PayPal

• Apple Pay

• Google Pay

• Shop Pay

• Clearpay 

• Bank Transfer (if applicable) 

By placing an order, you agree to provide accurate billing and shipping information and ensure timely payment.

We reserve the right to refuse or cancel an order if incorrect or incomplete information is provided.

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5. Shipping and Delivery

Orders are processed by our selected suppliers and shipped directly to the customer’s address.

Estimated Delivery Time: generally within 10 business days from order confirmation, unless delayed by customs, holidays, or unforeseen circumstances.

Shipping Costs: calculated at checkout and charged to the customer unless otherwise stated.

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6. Customs, VAT, and Import Fees

VAT, customs duties, and import taxes are not included in product prices unless indicated otherwise.

Such charges may be requested upon delivery and remain the responsibility of the customer.

By placing an order, you accept responsibility for any additional fees applied when your order arrives in your country.

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7. Return & Refund Policy

Before returning any item, customers must contact our customer service at info@chloeharperboutique.com

for return instructions.

Return Conditions:

• Items must be unworn, unwashed, and in their original condition with tags attached.

• Return shipping costs are the responsibility of the customer.

Refund Process:
Once the item is received and inspected, refunds are issued to the original payment method. Processing typically takes around 4 business days.

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8. Intellectual Property

All website content, including text, images, logos, and graphics, is the property of Chloe & Harper Boutique or its suppliers and protected by intellectual property laws. Unauthorized reproduction or use is prohibited.

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9. Limitation of Liability

Chloe & Harper Boutique is not liable for indirect, incidental, or consequential damages related to the use of the website or products. Maximum liability is limited to the purchase price paid.

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10. Privacy Policy

Please review our Privacy Policy for details on the collection, use, and protection of personal data.

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11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Significant changes will be communicated via email or website notification.

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12. Governing Law

These Terms are governed by the laws of the Netherlands, and disputes fall under the jurisdiction of Dutch courts.

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Thank you for choosing Chloe & Harper Boutique!
We hope you love our collection and we look forward to serving you.